To be eligible for a refund, please return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and in its original packaging.
Once we receive your item, we’ll inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way (and was undamaged when you received it) or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions, feel free to contact us on firstname.lastname@example.org.